Training services
Learning that supports real outcomes
Organizations have a lot of knowledge to share. The challenge is turning that knowledge into learning that is clear, purposeful and useful to the people receiving it.
✓ Learner-first thinking
✓ Learning built around real goals
✓ From strategy to outcomes
Learning experiences that meet people where they are
Creating effective learning isn’t just about putting information into a course or developing attractive training materials. It starts with understanding what people need to learn, why they need to learn it and what they should be able to do as a result.
Emily brings together learning experience design, business analysis, content strategy and digital experience to look at the whole learning experience, from the goals and curriculum through to the individual activities and resources.
The result is learning that has a clear purpose, supports the learner and works within the realities of the organization delivering it.
Training designed for how people actually learn
Training can take many forms, depending on what people need to learn, how they need to learn it and what they need to do with that knowledge afterwards.
Emily helps organizations design and develop training experiences that fit their goals, learners and delivery environment, from curriculum and facilitated training to digital learning and supporting resources.
Turn what you know into a structured learning experience.
You have the knowledge and expertise. You may even know what you want people to learn. What you need is help turning all of that information into a thoughtful curriculum with a clear path for learners.
Emily can help organize your content, establish learning objectives and design the structure, activities and experiences that move learners toward the intended outcomes.
What this can include:
- Learning needs and goal analysis
- Learning objectives
- Curriculum and course structure
- Session planning
- Learning activities and exercises
- Assessment and evaluation approaches
- Facilitator and participant materials
- Recommendations for delivery
Deliverable: A structured curriculum or learning plan that outlines the learning goals, content, sequence, activities and supporting materials. The format and level of detail will vary based on the scope and project needs.
Outcome: A clear learning plan that gives both learners and facilitators a stronger sense of where they’re going and why each part of the experience matters.
Give learners the tools to put learning into practice.
Not every learning project needs a full course. Sometimes the most useful support comes in the form of a workbook, facilitator guide, job aid, activity or other resource that helps people apply what they’ve learned.
Emily can help determine what supporting materials are needed and turn complex information into resources that are clear, practical and easy to use.
What this can include:
- Participant workbooks
- Facilitator guides
- Job aids
- Reference materials
- Worksheets and templates
- Learning activities
- Practice exercises
- Supporting digital resources
Deliverable: A set of learner- and/or facilitator-facing resources designed to support the learning experience and its intended outcomes.
Outcome: Practical resources that help learners understand, practise and apply what they’re learning beyond the training itself.
Take your training from information to interaction.
Digital learning needs to do more than put existing content on a screen. Emily helps transform subject matter and training content into digital experiences that give learners opportunities to engage, practise, reflect and demonstrate what they’ve learned.
This can be particularly useful when you’re moving instructor-led training online, developing a new eLearning program or creating digital training to complement an existing curriculum.
What this can include:
- eLearning development
- Digital training modules
- Interactive learning activities
- Scenario-based learning
- Microlearning Knowledge checks
- Assessments
- Digital learning resources
- LMS-ready learning materials
Deliverable: Completed digital learning modules or training assets, ready for implementation in your chosen learning environment.
Outcome: A more engaging and accessible digital learning experience that helps learners move beyond simply receiving information to actually using it.
Make an existing learning experience work harder.
You already have training, courses or learning materials, but something isn’t quite working. The structure may have grown organically, the content may be overwhelming, or the experience may not be engaging learners in the way you intended.
Emily can review existing learning experiences from the learner’s perspective and identify opportunities to improve the structure, content, activities and overall experience.
What this can include:
- Review of existing courses or training
- Learning flow and structure
- Content organization and clarity
- Alignment between objectives and activities
- Learner experience
- Engagement and interaction
- Accessibility considerations
- Recommendations for improvement
Deliverable: A prioritized review with practical recommendations for improving the learning experience.
Outcome: A clearer understanding of what’s working, what’s getting in the way and where improvements can have the greatest impact.
Have a training project in mind?
Effective learning experiences have to work for the learner, the organization and the people responsible for delivering and maintaining them.
Emily looks at the learning goals, the audience, the content, the delivery environment and the practical realities behind the project. The result is a training program that’s designed with the whole experience in mind, not just the individual lesson or training asset.
Recent projects
Marketing Mile
Outcome Facilitation & Project Development
Working together
“Emily’s perspective is unique because she has both a strong technical background and a strong strategic understanding of a business’ digital landscape. She has delivered many projects over the years and each deliverable went above and beyond the requirements.”
Melissa Hughes,
Founder and CEO at Marketing Mile
“Emily has supported our organization with website content and development. She took the time to understand our business and organized the site in a way that made sense for our target market. She has further assisted with proposal writing, research and training development. She is an exceptionally detailed and skilled individual who consistently produces high-quality work, meets deadlines, and is a collaborative and reliable team player.”